customize Help Center Live HLC

I just installed Help Center Live which works fine, but I would like to make just one minor adjustment and after looking almost everywh开发者_JAVA技巧ere I couldn't find the file where the text was listen in. At the end of each chat the user can request a copy of the transcript. I tested it and it got into the spam folder of my email client. Why, I don't know, but the point here is I would lik to add some text.

After a user finishes a chat session, he or she gets a page hcl/live/chat/end.php with the following text displayed somewhere: "To e-mail yourself a copy of the transcript, please enter your e-mail address below." After entering the address and pressing submit there is a confirmation message: "A copy of the transcript has been sent to your e-mail address."

And I would like to add: "Please check your spam folder if you haven't received your transcript"

How can this be done? Thanks.

Go to the folder lang (where you have installed Help Center Live) and open the file with the language you have selected for HCL as filename and search for 'sent_transcript'. Behind it you can modify the text as you wish.

As a matter of fact you can modify any other instance/variable you see in this file.