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Do not send mails with duplicate subjects

we've got different processes that send mails in case of issues encountered (e.g. not enough permissions to perfo开发者_开发百科rm an operation on a certain order item). This works fine to the point that sometimes identical messages are sent every 5 minutes. In our environment it is very difficult to synchronize the email sending on application layer (actually there are different applications sending out email, so we'd have to touch every application if we were to implement this inside application layer).

It would seem logical for me that filtering out mails (by duplicate subjects) is best done within the email layer, e.g. the application receiving the SMTP requests.

Yet we'd also prefer not to go down to SMTP layer by ourselves, rather use an existing service/application.

Is anybody aware of a web mailer (like googlemail) which does this kind of filtering? it would be ok for us the pay for such a service, so being "free as in beer" would be nice, but being not free is not a showstopper.

Thanks in advance Holger


I find the idea of filtering duplicate e-mail message by the Subject: header quite worrisome. If they are produced by multiple applications, how can you be certain that the content of the messages is duplicated and that you are not unwittingly dropping important notifications?

The only unique feature of a message that can be used to filter out duplicates is its Message-ID: header. If that header is the same for two messages, then it's usually reasonable to assume that they are copies of the same original message - e.g. one received directly and one that was CC'ed to a mailing list.

That said, you can do pretty much anything you want on most SMTP servers - at least those that are based on a Unix-like OS. For example, Postfix can use custom shell scripts for filtering.

You can, for example, use formail to extract the body of each message and produce its MD5 hash. Comparing the message body hashes along with the Date:, Subject:, From:, To: and Cc: headers at the same time is a good start to detect real duplicates.

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