Is it possible to submit an update for an app on the AppStore without losing reviews? [closed]

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Closed 10 years ago.

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Whenever I submit an update for me app, the number of reviews visible for it drops to 0. If the customer bothers to click through they can see the previous versions' reviews...

But the damage has been done. Since the app has 0 stars, I see a significant drop in sales. It takes the app a good week of earning new reviews to restore sales.

I usually version the app as 1.1, 1.2, 1.3 etc.

Is there something I can do during the update process to prevent losing reviews like this?

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You are not actually losing reviews. iTunes only shows reviews for the current version (when enough reviews are available). On the app page the overall is still listed. There is no way to override this behavior, so make your updates infrequent.

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Nope you cannot do this. Users will always see the number of ratings for the current version and not the total for all versions.