How to get Best Practical RT configuration
How to get Best Practical's RT configuration (list of users, queues, possible values for status field, possible values for custom field) via its REST interface? Or may be there is some web page where this information can be easily parsed from? I found sources for REST interface in rt-3.8.7.tar.gz/rt-3.8.7/share/html/REST/开发者_运维百科1.0
but I know little of perl and don't understand how these scripts are executed and what they are doing.
Have you tried: http://wiki.bestpractical.com/view/REST
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