Users say they cannot see flash videos on my website

The users using my website say they can't see the flash videos on the website, even after downloading the latest version of Adobe flash. May there be any reason for this ?

You can check the flash videos here: http://www.pdfworkshop.com/videos.php

---------------------------------->> Edit: Mo开发者_运维百科re details

One of the users that the videos do not run for him has Windows operating system & Internet explorer browser. I've put a check in the videos page to check if the user has the required flash version installed or not to run the video, but even if that user installs the latest flash version he keeps getting my check message, as in this screenshot: http://i.imgur.com/vOMbX.png

I guess most or all users facing this problem use Internet explorer too.

The problem is with all IE users.

Your links have hrefs like this: href="" which causes the current page to redirect in IE before your lightbox opens with video.

Change your href from href="" to href="#"

This will prevent the link navigating away from the current page

EDIT :

Brad, after reading your comment below I've found another problem.

<!--[if !IE]>-->
<object type="application/x-shockwave-flash" data="flash/split_pdf.swf" width="640" height="498">
<!--<![endif]-->
<div>
<span style="font-size: 13px; font-weight: bold; color: red;">Flash plugin is required to run the video. Please click the button below<br />to download the plugin, install it, then refresh this page.</span>
<p><a href="http://www.adobe.com/go/getflashplayer" target="_blank"><img src="http://www.adobe.com/images/shared/download_buttons/get_flash_player.gif" alt="Get Adobe Flash player" /></a></p>
</div>
<!--[if !IE]>-->
</object>
<!--<![endif]--> 

You appear to only be outputting the actual flash content for non IE users.