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How to register a custom module in OTRS 2.4

I have written a custom module for OTRS which is more or less a copy of an existing module (AgentTicketSearch). I placed it in Kerne开发者_开发技巧l\Modules\ like it was said in the developer manual.

When i try to use it, i get the following Errormessage:

"Module Kernel::Modules::AgentTicketMyModule not registered in Kernel/Config.pm!"

Question: How do i register custom modules in the config.pm?


are you talking about an event handler or what type of module? you will need to add configuration items to the sysconfig for event handlers.

see also : http://forums.otterhub.org/viewtopic.php?f=64&t=10911

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