Geckoboard not recognizing my Gosquared account

I have a Gosquared widget in my Geckoboard that is tracking one of my site.It is working perfectly fine.Now,I want to add another Gosquared widget to track another site. I entered all data correctly(site name, site ID and API key), also 开发者_运维问答I have put the Gosquared tracking code on my rails application. When i try to create the widget, the connection breaks down with following error "Account does not exist.".I have no clue why its not working.Please help me!!

Try testing that data is being sent from the GoSquared API successfully by accessing the GoSquared API URL directly using your credentials:

http://api.gosquared.com/concurrents.json?sid={SITE_ID}&api_key={API_KEY}

Make sure you replace {SITE_ID} and {API_KEY} in that URL with your respective details.

If you receive a JSON object like {"concurrents":150,"range_max":187} then the problem may be with Geckoboard somewhere. If you get an error on the GoSquared API, contact us on support@gosquared.com or message me here!

Geoff

GoSquared